Prof. David Snowden created the Cynefin framework to characterize various domains or systems. Understanding the characteristics of a domain can help us to not only gain understanding on its intricacies but also to establish suitable approach to manage it.
In my view product development fits into Complex domain (non-ordered system) since it assumes the following characteristics.
There is no repeated relationship between Cause and Effect.
This is because every product is unique and has to bring new features to the end user. In other words, repetition in product development is against bringing innovative ideas. Specially, instead of controlling variation, we embrace uncertainty because it is our opportunity for discovering new features. Generally, retrospective in Complex domains can help us understand what happened in the past but these insights can not allow us in predicting the future. Continue reading